Privacy Policy — zbn77

1 Information We Collect

zbn77 collects personal data through a number of channels in order to operate the platform, process transactions, verify player identity, and comply with applicable legal obligations. The categories of data we collect are set out below.

Registration Data: When you create a zbn77 account, we collect the following information directly from you:

• Full legal name
• Date of birth (to verify that you are at least 18 years of age)
• Email address
• Mobile phone number
• Residential address (city, district, and country)
• Preferred currency (Bangladeshi Taka, BDT)
• Username and password (passwords are stored in hashed form and are never accessible in plain text by any member of the zbn77 team)

Identity Verification (KYC) Data: To comply with anti-money laundering (AML) obligations and to confirm player age, zbn77 may request copies of the following documents prior to processing your first withdrawal or at any subsequent point determined by our compliance team:

• National Identity Card (NID) or passport
• Proof of address (such as a utility bill or bank statement issued within the last 90 days)
• Screenshot or statement confirming ownership of the bKash, Nagad, Rocket, or Upay account used for deposits

Financial Transaction Data: We record all deposit and withdrawal transactions processed through your zbn77 account, including the amount in BDT, timestamp (Bangladesh Standard Time, UTC+6), payment method used, and transaction reference number provided by the payment provider. We do not store your full bKash PIN, Nagad PIN, bank account password, or card CVV number on our systems.

Gameplay and Betting Data: We collect a record of your activity on the platform, including game sessions played, bets placed, wagers on cricket (BPL, IPL, T20) and other sports markets, bonus offers claimed, and the outcome of each session. This data is used for dispute resolution, fraud prevention, responsible gaming monitoring, and platform improvement.

Technical and Device Data: When you access zbn77 through a web browser or mobile browser, our servers automatically record certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Device type (mobile, tablet, desktop)
• Referral URL (the page you visited immediately before arriving on zbn77)
• Pages viewed, time on site, and click interactions (collected via session analytics tools)

Communications Data: If you contact the zbn77 support team by email or live chat, we retain a record of that correspondence, including the content of your messages and any attachments submitted, for quality assurance, dispute resolution, and regulatory compliance purposes.

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2 How We Use Your Data

zbn77 processes personal data only for defined, lawful purposes. We do not process your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we use your personal data are as follows:

zbn77 will never use your personal data to build advertising profiles for sale to third-party marketing companies, nor will we use automated decision-making processes that produce legal or similarly significant effects on your account without human oversight. If a significant automated decision is made (for example, an account suspension triggered by fraud detection software), a human compliance officer will review the decision within 48 hours.

Marketing Communications: If you have opted in to receive promotional emails or SMS notifications from zbn77, we will use your contact details to send you information about relevant bonuses, tournaments, and platform updates. You may withdraw your consent to marketing communications at any time by updating your account notification preferences or by contacting support at [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to the withdrawal.

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3 Data Sharing & Disclosure

zbn77 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for each purpose.

Payment Service Providers: To process your bKash, Nagad, Rocket, Upay, or bank transfer transactions, we must share relevant transaction data with the respective payment service provider. Each provider operates under its own privacy policy and data security framework. zbn77 shares only the data strictly necessary to complete the transaction — we do not share your full account history or gameplay records with payment providers.

Game Studios and Technology Partners: Games delivered by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may require a player session token and a pseudonymous player identifier to be passed to the studio's game servers in order to load and run the game. No directly identifiable personal data (such as your full name, NID number, or phone number) is transmitted to game studios.

Legal and Regulatory Authorities: zbn77 may be required by law, court order, or regulatory direction to disclose player data to competent authorities. In such cases, we will comply with the applicable legal requirement and, where permitted by law, will notify the affected player as promptly as practicable.

Fraud Prevention and AML Services: We may share transaction data and IP address information with third-party fraud prevention and anti-money laundering screening services. These services process data strictly in accordance with their own privacy policies and applicable data protection law.

Business Transfers: In the event that zbn77 undergoes a corporate restructuring, merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. We will notify affected players prior to any such transfer and will ensure that the receiving entity commits to protecting your data in a manner consistent with this Policy.

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4 Cookies & Tracking

zbn77 uses cookies and similar tracking technologies to deliver a reliable, personalised platform experience. A cookie is a small text file placed on your device by a web server when you visit a website. Cookies allow the platform to recognise your browser across sessions, maintain your login state, and measure how different parts of the platform are used.

The following categories of cookies are used on the zbn77 platform:

zbn77 does not deploy third-party behavioural advertising cookies or cross-site tracking technologies. You may manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will impair the functionality of the platform and may prevent you from logging in to your account.

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5 Data Retention

zbn77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply to the main categories of data we hold:

• Account and registration data: Retained for the duration of your account and for a period of 5 years following account closure, in accordance with standard financial record-keeping requirements.
• KYC identity verification documents: Retained for a minimum of 5 years from the date of verification, in line with anti-money laundering regulations.
• Financial transaction records: Retained for 5 years from the date of each transaction for audit and compliance purposes.
• Gameplay and betting history: Retained for 2 years for dispute resolution and responsible gaming monitoring purposes, then anonymised for statistical analysis.
• Support communications: Retained for 2 years from the date of the last correspondence, unless the communication relates to an ongoing dispute, in which case it is retained until the matter is resolved plus 1 year.
• Technical and device data (logs): Retained for 90 days in rolling logs, after which they are automatically purged.
• Marketing preference records: Retained for the duration of your account. Opt-out records are retained for 5 years to demonstrate compliance with consent obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised such that it can no longer be attributed to any individual. If you request early deletion of your data (see Your Privacy Rights below), we will assess your request against our legal retention obligations and delete any data that we are not legally required to retain.

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6 Data Security

zbn77 implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes the following measures:

• SSL/TLS Encryption: All data transmitted between your browser and the zbn77 platform is encrypted using TLS 1.2 or higher. This applies to account login, game sessions, deposit and withdrawal requests, and all API communications.
• Password Hashing: User passwords are stored using a strong, salted hashing algorithm. No member of the zbn77 team has access to your plain-text password.
• Access Controls: Access to player data within zbn77's internal systems is restricted on a strict need-to-know basis. Staff members are granted the minimum level of access required to perform their role. All internal access events are logged and auditable.
• Server Security: zbn77's infrastructure is hosted on access-controlled servers with firewalls, intrusion detection systems, and regular vulnerability scanning. Physical access to server facilities is restricted and monitored.
• Regular Security Audits: The platform undergoes periodic third-party security assessments to identify and remediate potential vulnerabilities before they can be exploited.
• Incident Response: In the event of a data security incident that is likely to result in a risk to your rights and freedoms, zbn77 will notify affected players without undue delay and will implement containment and remediation measures immediately.

While zbn77 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. We strongly recommend that you use a strong, unique password for your zbn77 account and that you do not share your login details with any other person.

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7 Your Privacy Rights

As a player on the zbn77 platform, you have a number of rights in relation to the personal data we hold about you. These rights are summarised below. To exercise any of these rights, please contact the zbn77 support team at [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days.

• Right of Access: You have the right to request a copy of the personal data zbn77 holds about you. This is commonly referred to as a Subject Access Request (SAR). We will provide your data in a structured, machine-readable format where technically feasible.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may also update most of your account information directly through the account settings dashboard.
• Right to Erasure: You may request that we delete your personal data. We will comply with this request to the extent that we are not required by law or regulatory obligation to retain the data in question. Where legal retention obligations apply, we will inform you of the specific reason why deletion cannot be completed in full.
• Right to Restriction of Processing: In certain circumstances — for example, where you contest the accuracy of data we hold, or where you have objected to processing and that objection is being assessed — you may request that we restrict the processing of your data to storage only.
• Right to Data Portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on legitimate interest. If you object, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

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8 Policy Updates & Contact

zbn77 reviews this Privacy Policy on a regular basis to ensure that it remains accurate, up to date, and reflective of our current data processing practices. We reserve the right to amend this Policy at any time. When material changes are made, we will notify registered players by email to the address on file, and the updated Policy will be posted on this page with a revised effective date at the top.

Your continued use of the zbn77 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any change to this Policy, you should cease using the platform and contact us to request account closure and data deletion in accordance with your rights under Section 7.

Minor Updates: Corrections of typographical errors, clarifications of existing practices that do not alter the substance of the Policy, or updates required to reflect changes in applicable law that do not materially affect how we use your data may be made without individual notification. The effective date shown at the top of this page will always reflect the date of the most recent revision.

Contact the Data Team: If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which zbn77 processes your personal data, please contact our dedicated support team:

• Email: [email protected] (plain text — not a clickable link)
• Response time: All privacy-related enquiries are acknowledged within 2 business days and fully resolved within 30 calendar days.
• Operating hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)